http://fruk.eu/leaseback-comments/ French Property Business and Working in France Tue, 26 Oct 2010 23:21:24 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://fruk.eu/leaseback-comments/comment-page-1/#comment-3779 s baird Fri, 20 Aug 2010 20:00:57 +0000 http://www.fruk.eu/?p=235#comment-3779 On the whole the leaseback system works well, but the attitude of some of the staff at head office and at the resorts tends to almost owners as a 'nuisance'. Rules and procedures seem to change annually and at the drop of a hat. It can be very frustrating trying to align booking requests and getting flights booked. There does not seem to be any recognition that owners need to have bookings confirmed so travel arrangements, often non-flexible flights, can be booked. Random extra charges seem to be introduced. Owners own apartments cannot always be used, despite the owner having availability of their entitlement and/or their apartment not having been booked by the general public. Decisions by the bookings departments can appear very abitrary. On the whole the leaseback system works well, but the attitude of some of the staff at head office and at the resorts tends to almost owners as a ‘nuisance’. Rules and procedures seem to change annually and at the drop of a hat. It can be very frustrating trying to align booking requests and getting flights booked. There does not seem to be any recognition that owners need to have bookings confirmed so travel arrangements, often non-flexible flights, can be booked. Random extra charges seem to be introduced. Owners own apartments cannot always be used, despite the owner having availability of their entitlement and/or their apartment not having been booked by the general public. Decisions by the bookings departments can appear very abitrary.

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